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Installer Support
Installation Guidance
Install Design 101
What items come with the aGate ?
What is the initial password for the aGate hotspot?
Pre-Commissioning Checklist
System Commissioning
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Testing Procedures
Generator Checklist
Generator Testing Checklist for Installers
Troubleshooting
FHP Troubleshooting Overview
FHP Remote Troubleshooting Investigation via Installer App
aPower is turned on but shows as offline, and App shows failure to supply power
FranklinWH Warranty and Labor Reimbursement Process
Handling Shipping Damage for FranklinWH Products
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Integration with Other Systems (for installers)
Solar Edge String Inverter De-rate in Off Grid/Back-Up Mode
Checking aGate to SPAN communication
SPAN Integration with FranklinWH Step By Step Commissioning
Training Materials
Obtain FranklinWH Installer Certifications
Why FranklinWH Energy Storage, Inc requires Installation Partners to have a licensed electrician
Service Bulletin: Important Update on aPower PE Protocol Mismatch Fault
aGate Use Case "Suitable for Use as Service Equipment(SUSE)"
Welcome to the Franklin Installer Family!