My system is not reporting. What can I do?

When your system is not reporting. you can reconnecting your aGate X.


Step1: Turn the aGate's EMS switch to OFF, the switch light off. 


Step2: Wait for 2 minutes, the aGate's EMS is completely powered off.


Step3: Turn the EMS switch to ON, the switch light on.


Step4: Wait for 3 minutes ,aGate's EMS will complete the restart.


Step5: Reconnect aGate X with your FranklinWH APP



M
Melanie is the author of this solution article.

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